How it works

Good food, made easier.

Ready-made meals, prepared ingredients or a visit to the shop freezer.
Here’s how to find your kind of BALANCE.

Ordering & collection

Your week, sorted.

Order by 8pm Sunday for that week’s Wednesday dispatch and expected Thursday arrival. Orders placed after 8pm Sunday move to the following week’s service. All times are UK local time.

Shop across BALANCE and bring your meals, treats and other available products together in one basket. Physical items ordered with meals are sent with our meal service, at the same time in the same parcel.

Event bookings can share the basket when booking opens; tickets do not need postal delivery.

Delivery & collection details

Choose your way.

Browse online

Explore our ready-made meals. Check the product information and choose your options.

Shop meals

Check your order

Review your basket and your preferred collection or delivery method. It’s simple: order by 8pm Sunday for that week’s Wednesday dispatch/collection. We aim for postal meals to be delivered Thursday.

Orders placed after 8pm Sunday move to the following week’s service. All times are UK local time.

Collect from BALANCE on Wednesdays between 10am and 7pm.

What if these don’t work for me?

Need Friday instead? Add a collection request in the basket; Friday collections are between 12pm and 6pm but NEED to be confirmed by us. Please wait for us to confirm your request before turning up.

Contact us

Delivery & collection

Need it today?

Visit our regularly stocked frozen meal freezer and choose from what’s available. No pre-order needed.

Our BALANCE coffee shop also serves speciality coffee, gourmet doughnuts, homemade meals, cakes and bakes — sit in or take away.

Find us at 3 Crown Street, Hebden Bridge, West Yorkshire, HX7 8EH.

Find the shop & get directions

Once you get home.

Follow the storage and heating instructions on the packaging. Ask our team if anything is unclear.

Nutrition & allergens